Privacy Policy
Effective January 1, 2026
R&S Manchester Concrete Construction, manchesterconcreteconstruction.com, office@manchesterconcreteconstruction.com
Who this policy covers
This policy explains how R&S Manchester Concrete Construction, a concrete contractor in Manchester, NH, handles the information you share with us through this website. It covers our home page and every other page on the site, along with the contact form linked from them.
We're a small local business, so we keep this simple. We collect what we need to answer you, give you an estimate and do the job, and we don't sell your information to anyone. You can read more about who we are on our About page.
Information you give us
When you fill out our contact form, we ask for details like your name, phone number, email address, the address of the property and a short description of the work. We need these to reach you back and to know what we're looking at before we come out.
Our contact form is hosted by an outside form service. It collects your answers and passes them to us. That service may keep its own records under its own privacy terms.
If you call us at (603) 314-3764 or email us, we keep the details you share so we can follow up, schedule a visit and keep track of your job.
Information collected automatically
Like most websites, ours may collect basic technical information when you visit. This can include your browser type, device type, the pages you viewed, how long you stayed and the site that sent you here. We use it in summary form to see which pages people find useful and to fix anything that isn't working.
This information may be gathered by analytics tools that place small files called cookies in your browser. Cookies let a site recognize a returning visitor and count visits without asking you to sign in.
You can block or delete cookies in your browser settings. The site will still work, though some counts we rely on may not include your visit.
How we use your information
We use what you send us to answer your questions, set up an estimate at your property, prepare a quote, schedule and complete the work, and handle billing and any follow-up after the job.
We use the technical information to understand how the site is used and to make it easier to find what you're looking for.
We don't sell or rent your personal information. We share it only when we have to, such as with a service that helps us run the website or the contact form, or when the law requires it.
How long we keep it
We keep your contact details and job information for as long as we need them to finish your project and stand behind the work, and for as long as we're required to keep business and tax records.
If you reach out and don't book a job, we keep your message only as long as it's useful for following up. After that, we delete it or stop using it.
How we protect it
We take reasonable steps to keep your information safe, and only the people who need it to do the work can see it.
No website or email system is completely secure, so please don't send payment card numbers or other sensitive financial details through the contact form.
Your choices and rights
You can ask us what personal information we have about you, ask us to correct it or ask us to delete it. We'll do that unless we have to keep something for legal or business records.
If we ever send you messages you didn't ask for, you can tell us to stop and we will.
Some states give residents extra privacy rights. If one applies to you, contact us and we'll help you use it.
Children's privacy
This website is meant for adults arranging work on their property. We don't knowingly collect information from children under 13. If you believe a child has sent us information, let us know and we'll delete it.
Changes to this policy
We may update this policy when our website or the way we work changes. The current version will always be on this page, and continuing to use the site means you accept the policy as it stands.
Questions or privacy concerns
If you have a question about this policy or a concern about how we've handled your information, call us at (603) 314-3764 or reach us through our Contact page. Tell us what you'd like us to look into, and we'll get back to you.